PaperCut MF 25.0 release history

Enhancements

• Device Expiry:
  • For unlicensed devices, we’ve improved the behavior to allow continued access to the device’s native functionality. Previously, an unlicensed device would prevent any login. Now, users can log in to the device for native features, but cannot access PaperCut-specific functions like Print Release and Integrated Scanning. [PO-3577]
  • Administrators can now create new embedded devices even when an entitlement is not available. These devices will operate in an ‘Unlicensed Mode’, which still allows for the use of native device functionality. However, PaperCut-specific features such as Print Release, Integrated Scanning, and Card Self-Association will not be available in this mode. [PO-3608]
• Document Processing:
  • Document Processing settings section, under Options > Capture. A new banner has been added to remind administrators that to make Document Processing scan actions visible on devices, they must also enable ‘Enable Document Processing Scan Actions’ on each device’s individual settings page. [PO-3423]
  • When creating a scan action, if the required self-hosted Document Processing setup is incomplete, a new warning message is displayed. [PO-3421]
  • Improved Document Processing system reliability and recovery. [PO-3590]
• Reporting: Significantly improved the performance of several built-in reports, including the ‘User - Shared Account Usage’ and ‘Department Usage’ reports. When you use complex filtering options, these reports now load much faster. [PO-3160]
• Web Print: For Windows now runs on a 64-bit architecture, which significantly improves rendering performance and reduces processing time. In addition, new checks have been implemented to ensure that password-protected or encrypted documents and those with printing restrictions are identified and blocked, preventing failed print jobs. [PIE-935]

Fixes

• Fixed an issue where the ‘Device Details’ page and other scan-related features would fail to load if the system.scan.ocr.mode advanced configuration key had an invalid or blank value. [PO-3560]
• Fixed an issue where the installation package for our Payment Gateway was updated to use a generic PaperCut logo, ensuring consistency across both PaperCut NG and PaperCut MF. [PO-3534]
• Fixed an issue where temporary scan job data was not automatically cleaned up from the mapdb database on the filesystem. Note: Any in-progress or pending scan jobs will be removed with this update. [PO-3527, PO-3509]
• Fixed an issue where disabling a device with Document Processing enabled would not release the license entitlement. [PO-3327]
• Fixed an issue where administrators with printer group restrictions could not access the ‘Jobs Pending Release’ page or the direct job release page. See known issue PO-3648 for more information.
• Fixed an issue that caused an error page to display when filtering the Printers or Devices pages in the Admin console by Alternative ID Number. See known issue PO-3690 for more information.
• Fixed an issue where attempting to upload a Not-For-Resale (NFR) or Trial license could fail and display an ‘Unable to resolve expression’ error. See known issue PO-3679 for more information.

Copier / Device Integration

Enhancements

• Device Customization: System Administrators can now customize the labels for Access Device and Scan that appear on the Home screen of the following MFD brands. [CDSS-3299]:
  • Canon (MEAP)
  • Fujifilm
  • Fujixerox AIP 5.0+
  • HP OXP
  • KM 3.1+ & 4.0+
  • Sharp HTML Osa Browser N2+
  • Toshiba V3
  • Xerox EIP 1.5+

Fixes

• Fixed an issue that caused an error message to appear on a device when a scan action was configured with an unsupported paper size. [CDSS-5809]
• HP OXP: Fixed an issue on 4.3-inch screens where the Home button on the device’s screen was unresponsive or difficult to press. The button is now correctly sized and positioned to ensure it is always responsive. [CDSS-5834]
• Konica Minolta:
  • Fixed an issue where using card-swipe on some devices caused the login attempt to be logged twice in the Application Log. [CDSS-3483]
  • Fixed an issue on some devices where an ‘authentication failure’ message displayed incorrectly during a user’s login attempt. [CDSS-5661]

Print Provider

• Improved SNMP monitoring for the HP Color LaserJet Pro MFP 4303 series. PaperCut now reliably reads the device’s serial number and toner levels. [PIE-782]
• Fixed an issue where PaperCut would not correctly report when a large-capacity paper tray was empty on some devices. [PIE-900]
• Universal Print Connector:
  • Bundled the latest Universal Print Connector v2024-08-07-1452. For more information, see Universal Print Connector release notes . [PIE-799]
  • The PaperCut installer now automatically adds a firewall exception for outgoing port 9151. [PIE-943]
• Fixed a daily maintenance task check issue that caused a ‘No toner information received’ message to be displayed on the PaperCut Admin interface page. Toner levels are now correctly checked and displayed. [PIE-931]
• Email to Print: Improved debug logging to help administrators diagnose and troubleshoot potential performance issues with Email to Print jobs. [PIE-924]

Other notes

• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.

Fixes

• Fixed an issue where the sync process would stop unexpectedly if a user was removed from the sync source (e.g., Active Directory, LDAP). The sync will now complete successfully under these conditions. See known issue PO-3583 for more information. [PO-3583]
• Fixed an issue where the Application Server may use excessive memory when encountering rare error-states. [PO-3584]
• Fixed an issue that can cause high CPU usage on the application server (or database server when using an external database) when loading pages within the admin interface or when users access the end user web pages. See known issue PO-3590 for more information. [PO-3590]
• Fixed an issue that can cause the UI to be slow or in some cases hang when an admin edits print job details or views the transaction history. See known issue PO-3605 for more information. [PO-3605]
• Fixed an issue where the “Your license or subscription has expired” message in the admin interface would not be displayed correctly. [PO-3556]
• Fixed an issue where the Vietnamese currency (Dong) symbol does not appear correctly in PDF reports. See known issue PO-3558 for more information. [PO-3543]
• Fixed an issue where the Print Archiving previews are not available if the admin interface display is set to Arabic. See known issue PO-3558 for more information. [PO-3542]
• Fixed an issue where the PaperCut Client could cause excessive CPU usage on the Application Server by repeatedly making unnecessary requests. See known issue PO-3614 for more information.

Copier / Device Integration

• All:
  • Fixed an issue where the Hebrew language gets unselected from the device details page, after upgrading to version 25. [PO-3553]
  • Fixed an issue where selecting the Hebrew language causes the device to become unresponsive. See known issue PO-3550 for more information. [PO-3550]
  • Fixed an issue where the device login may show an error message when selecting a different language. See known issue PO-3552 for more information. [PO-3552]
• Xerox EIP 1.5+ : Fixed an issue where SNMP v3 using SHA-1 would not work. [CDSS-5857]

Other notes

• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• This version does not contain a database upgrade.

Latest PaperCut components required for version 25:

• Job Ticketing customers: Before upgrading to v25, ensure you are running Job Ticketing server version 1.0.3127 or later. Refer to the update instructions or for more information see Are you using Job Ticketing? . [PO-3039]
• Payment Gateways customers: After upgrading to v25, ensure the Payment Gateways are updated to the latest versions. This ensures continued compatibility and access to the latest features. Refer to the update instructions or for more information see Are you using a payment gateway? . [PO-3251]

New Features

Advanced Scanning

• Allows sysadmins to collect controlled and validated metadata directly at the MFD. This new capability significantly enhances workflow automation for document classification, routing, archiving, and integration with other business systems.
  Please note: Deploying Advanced Scan Actions requires specific entitlements in your PaperCut MF license or subscription. For more details, contact your PaperCut Reseller.
  • Capture Detailed Information at the MFD: This new feature significantly enhances the data collection capabilities of Integrated Scanning. It allows System Administrators to configure highly customizable metadata fields directly at the MFD. This enables more granular and accurate categorization of scanned documents, improving organization and searchability for users, and providing sysadmins with greater control over data capture workflows.
  • New field types: For comprehensive data capture at the device, including:
    • Text and numeric input fields: For free-form text and numeric entry. Includes regular expression validation for text fields.
    • List box dropdown: For pre-defined selections. Enables standardized data input.
    • CSV data source lookup: Allows sysadmins to populate dropdown lists from external CSV files dynamically. Ideal for integrating with existing business data such as customer lists, project codes, cost centers, or client IDs.
• MF address book user lookup: Allows users to search and select other PaperCut users directly from the directory at the MFD. Simplifies workflows for tasks like direct email or scanning to another user’s home folder. [PO-119]
• Set mandatory fields: Administrators can define whether each metadata field is optional or mandatory for end-users.
• Advanced Scan to Fax Support for Linux environments: Added Advanced Scan to Fax for PaperCut MF installations on Linux servers. This allows Linux customers to configure and utilize API-based Advanced Scan to Fax actions in Linux-based deployments. [PO-2997]

Core infrastructure and security uplift

• Security: PaperCut NG/MF version 25 includes significant upgrades of several third-party dependencies, core dependencies and other improvements. [PO-2624, PO-2613, PO-803, PO-2800, PO-2802]
• New ZGC Garbage Collector: PaperCut NG/MF now utilizes the Z Garbage Collector (ZGC). This advanced garbage collector significantly reduces application pause times, even with very large memory heaps, leading to more consistent and responsive performance for your PaperCut environment. [PO-3250, PO-3454]
• Improved the display of currency signs and formatting for various regions. [PO-3520]

Database driver management

• Better visibility and alerts: The ‘About’ tab in the Admin Interface now displays database and driver versions to help with troubleshooting. Also includes in-product alerts for outdated driver detection. [PO-3092, PO-3089]
• Controlled updates: Updating to newer, endorsed drivers is a deliberate, manual step. This puts you in full control, especially for complex database setups. For all new v25 installs you’ll find these endorsed drivers packaged in [install dir]/repository/database-drivers/. [PO-2979]

Fixes

• Fixed an issue where users with Azure AD accounts and Multi-Factor Authentication (MFA) enabled experienced a login loop and couldn’t log in to Mobile Release. [PO-3325]
• Fixed an issue where external databases drivers were overwritten on upgrades. When upgrading to v25, existing database drivers are now persistent because they are moved to the new [install dir]/server/lib-ext/ location. [PO-3004, PO-3088, PO-2413]
• Fixed an issue in environments with a large number of users, where the Application Server could use excessive memory when performing entitlements checks. [PO-3609]

Copier / Device Integration

• Lexmark (eSF), Sharp eSF, Toshiba eSF, Fujifilm eSF, and Xerox eSF devices: v3.1.15*

  Enhancements

  • These MFDs now support Advanced Scan to Fax. This enables Scan Actions to be configured for fax submissions, leveraging our supported fax API integrations like RightFax, XM Fax, Retarus, Concord, eGoldFax, or GoFax. [CDSS-276]
  • Integrated Scan actions now automatically detect page sizes. This enhancement supports scanning documents with mixed paper sizes, streamlining the scanning workflow and improving accuracy for System Administrators. [CDSS-4366]

  Fixes

  • Allow users to scan simplex jobs on the flatbed even if the “duplex” option has been selected. Previously, an error prompt would force the user to load paper into the document feeder. [CDSS-3323]
  • Fixed an issue that caused a generic invalid authentication error to be displayed when a user attempted to associate a card using Multi-Factor Authentication (MFA). A more appropriate and helpful message is now displayed. [CDSS-4653]
  • Added a new configuration key, ext-device.<oem>.id.number-pad. This key allows administrators to choose whether a numeric keypad or a standard keyboard is displayed on the device for users to enter their ID number. The default setting is N, which uses a standard keyboard. [CDSS-4689]
  • Fixed an issue on Lexmark Generation 3 and 4 devices where text on the ‘Account Confirmation’ page could be cut off or run off the touchscreen. [CDSS-2387]
  • Ricoh: The Remote Operation Console (ROC), used for deploying PaperCut MF embedded applications to Ricoh devices, has been updated to version 3.8.9. This improves the reliability and functionality of remotely installing PaperCut MF embedded applications on Ricoh devices. [CDSS-5061, CDSS-4711]
  • Fujifilm: Fixed an issue where job tracking on the device failed after enabling ‘Notify Job Completion by Email’ on the MFD for native faxes. [CDSS-5635]
  • Konica Minolta: Now supports Advanced Scan to Fax. This enables Scan Actions to be configured for fax submissions, leveraging our supported fax API integrations like RightFax, XM Fax, Retarus, Concord, eGoldFax, or GoFax. [CDSS-5292]

Print Provider

• Fixed an issue on Windows where print jobs that were redirected to a different printer were incorrectly recounted, potentially leading to double charges for users. This occurred when the system language was set to Japanese, Brazilian Portuguese, or Italian. [PIE-838]
• Fixed an issue that caused the PaperCut MF Client installer to display an incorrect version number for the PaperCut user client. [PO-2272, PIE-927]

Other notes

• Devices marked with * require installing an updated version of the embedded software to access new features and fixes.
• This version contains a database upgrade.